SMS Terms

SMS Terms & Conditions (El Nopal)
SMS Terms & Conditions – Loyalty Program Messaging
Last updated: February 14, 2026
By opting in to receive SMS messages from El Nopal (“we,” “us,” or “our”), you agree to these SMS Terms & Conditions.
Program Description
Our SMS messages may include:
One-time passcodes (OTP) for account verification
Loyalty points balance updates and check-in confirmations
Reward redemption confirmations
Birthday reward offers (e.g., free dessert coupon)
Post-redemption satisfaction surveys and review links
Opt-In
You may opt in by:
Registering for our loyalty program in person or on our website and providing your mobile number, and
Completing verification (such as an OTP), and/or
Texting a keyword such as START, JOIN, or YES (if offered)
Consent to receive SMS messages is not a condition of purchase.
Message Frequency
Message frequency varies based on your activity (registration, check-ins, redemptions, and birthdays).
Costs
Message and data rates may apply depending on your mobile carrier plan.
Opt-Out
You can cancel at any time by replying STOP. After you send STOP, you may receive one final message confirming your opt-out.
Help
For help, reply HELP or contact us at:
Website: https://www.elnopalmex.com

Supported Carriers
Supported carriers may vary. Delivery is subject to effective transmission from your network operator.
Privacy
We respect your privacy. Please review our Privacy Policy: https://www.elnopalmex.com/privacy-policy/ (update this URL to your final page link)
Eligibility
You must be 18 or older (or have permission from a parent/guardian) and authorized to use the mobile number you provide.
Changes
We may change these SMS Terms & Conditions at any time. Updates will be posted on this page with a revised “Last updated” date.